Vine Health Services

Operations Playbook

Run Your Home Care Agency
Like a Business, Not a Guess.

The complete operations system for Medicaid-focused home care agencies. From first referral to paid claim — every workflow, checklist, and compliance requirement in one place.

Built for Medicaid Compliance

Every checklist, form, and workflow is designed around Medicaid HCBS waiver requirements — not generic home care.

Revenue Protection First

Track authorizations, EVV compliance, and billing cycles before they become denials. Protect every dollar you earn.

Audit-Ready at All Times

Maintain complete caregiver files, client records, and compliance documentation so you're never caught off guard.

Designed for the Medicaid Home Care Operator

Built specifically for Medicaid HCBS waiver programs
Covers CCSP, SOURCE, ICWP, NOW/COMP, and more
Aligned with MCO credentialing and EVV requirements
Designed by operators who understand DCH compliance
Tracks authorizations, file completeness & billing cycles

10 Integrated Modules

CEO Dashboard

Real-time agency health at a glance

Agency Foundation

Licensing, enrollment & insurance tracker

Client Intake

Kanban pipeline from referral to start of care

Caregiver Onboarding

Credential tracking & compliance alerts

Scheduling & EVV

Visit log, EVV exceptions & missed visits

Service Delivery

Care plans, visit notes & incident reports

Compliance & QA

Audit calendar, OIG checks & CAP builder

Billing & Revenue

Claims tracker, denial management & AR aging

Referral Tracker

Pipeline, source analytics & follow-up log

CEO Workflow

Daily priorities, SOPs & outreach planner

Ready to get organized?

Complete the 5-minute setup wizard to configure your agency profile and unlock all modules.